Our Commitment
At Xorted, we are committed to being the most trusted and transparent platform for tenants to share their experiences and research properties, buildings, and property management. Our mission is to provide authentic and valuable information to current and prospective renters while ensuring fairness to property owners and developers.
To uphold these standards, we follow these principles:
- No Editing or Altering Reviews: We do not edit or alter reviews submitted to our platform, ensuring every submission reflects the genuine voice of the user.
- No Content Suppression: We do not suppress, filter, or delete reviews based solely on their positive or negative nature.
- Equal Standards for All Content: All submissions are treated equally, regardless of whether they pertain to a client of Xorted.
- Verified Submissions: Reviews must come from verified users with a valid email address or authenticated social media account.
- Manual Moderation: Every review is moderated by a human team to ensure compliance with our guidelines. Reviews flagged for additional review receive careful attention to ensure fairness.
- Abuse Prevention: We employ tools to detect and prevent fake reviews or attempts to manipulate ratings.
- Neutrality in Disputes: We remain neutral in disputes and do not act as arbitrators or fact-finders for review content.
- Incentivized Reviews: Reviews found to be coerced or incentivized inappropriately will be removed.
- Anonymity and Free Speech: We respect anonymity and free speech, ensuring everyone can share their experiences without fear of censorship or retaliation.
Review Guidelines
Tenants rely on Xorted for honest and balanced reviews to make informed decisions. To maintain a helpful and trustworthy community, please follow these guidelines:
- Be Honest and Personal: Reviews should reflect your truthful, personal experience with your current or past rental situation. We expect users to stand behind their statements.
- Avoid Naming Individuals: To protect privacy, reviews must not include the names of specific individuals, such as property managers, staff, or neighbors. Focus instead on describing your experience with the property or management company as a whole.
- Provide Balanced Feedback: Including both positive and negative aspects of your experience can create a more valuable review for others.
- No Profanity or Discriminatory Language: Avoid using profanities, threats, or language that targets individuals or groups based on race, religion, gender, sexual orientation, or other personal characteristics.
- Keep It Relevant: Reviews should focus on the property, its management, or your living experience. Irrelevant content, advertisements, or unrelated discussions will be rejected.
- Protect Confidentiality: Do not include non-public or sensitive information about a property or its management.
- Original Content Only: Submissions must be original and not copied from other sources, such as websites, emails, or other reviews.
- Write Clearly: Reviews should be easy to understand. Avoid excessive capitalization, filler words, or unclear writing. Proper grammar and spelling are encouraged to make your review credible.
- Stay Respectful: Sharing experiences can sometimes be emotional, but we ask for respectful communication to maintain a constructive community.
By adhering to these guidelines, you help us create a trusted resource for everyone seeking a new place to call home. Thank you for contributing to Xorted! a community that benefits everyone.